Shipping Information

Local Shipping (South Africa)

Standard Shipping: R75 - Delivered within 3-5 business days
Express Shipping: R150 - Delivered within 1-2 business days
Free Shipping: Orders over R500 qualify for free standard shipping

Processing Time

Orders are processed within 1-2 business days (Monday-Friday). Orders placed on weekends will be processed the following Monday.

Returns & Exchanges

Our Promise

We want you to love your TEMPOINK tattoos! If you're not completely satisfied, we're here to help.

Return Policy

• Returns accepted within 30 days of purchase
• Items must be unused and in original packaging
• Custom or personalized items cannot be returned
• Return shipping costs are covered by customer unless item is defective

How to Return

1. Contact us at hello@tempoink.com with your order number
2. We'll provide return instructions and address
3. Pack items securely in original packaging
4. Send via trackable shipping method

Refunds

Refunds will be processed within 5-7 business days after we receive your return. Refunds will be issued to the original payment method.

Defective Items

If your tattoo arrives damaged or doesn't apply correctly, contact us within 48 hours with photos. We'll send a replacement immediately at no cost to you.